Accessibility
Statement

Last updated - December 2024
Decorative pattern
Accessibility Statement for Sygneo.com

At Sygneo, we are committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continually improve the user experience of our website and ensure that our digital services are accessible to everyone. This Accessibility Statement outlines our efforts to provide an inclusive online experience.

What You Should Be Able To Do

Our goal is to ensure that all users can effectively navigate and interact with our website. You should be able to:

  • Navigate the website using a keyboard alone
  • Use screen readers and other assistive technologies to access content
  • Resize text up to 200% without loss of functionality
  • Experience consistent navigation and layout across all pages
  • Access all content and functionality without relying solely on color
  • Read and understand content clearly with sufficient color contrast
  • Pause, stop, or hide any moving or auto-updating content

Compliance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. The guidelines have three levels of accessibility: A, AA, and AAA. We have chosen Level AA as our target for this website.

Compliance Status

We believe this website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address any identified issues and improve the overall accessibility of our website.

Last Tested

This website was last tested for accessibility in December 2024. Testing was conducted using a combination of automated tools and manual testing with assistive technologies including screen readers, keyboard-only navigation, and browser accessibility features.

Compatibility with Browsers

This website is designed to be compatible with the following browsers and assistive technologies:

  • Google Chrome (latest version) with NVDA and JAWS screen readers
  • Mozilla Firefox (latest version) with NVDA screen reader
  • Apple Safari (latest version) with VoiceOver
  • Microsoft Edge (latest version) with Narrator

The website may not perform optimally in older browser versions or with assistive technologies not listed above.

Technical Specifications

The accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Third-party content: Some content provided by third parties may not be fully accessible. We work with our partners to improve accessibility where possible.
  • PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide accessible alternatives.
  • Complex visualizations: Some interactive charts or graphics may have limited accessibility. We provide text descriptions where applicable.

We are committed to resolving these issues and improving accessibility across all aspects of our website.

Contact Us

We welcome your feedback on the accessibility of this website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Sygneo Systems FZCO
Office 405, Bayswater Tower, Business Bay
P.O.Box: 172328, Dubai, United Arab Emirates
Email: accessibility@sygneo.com

We aim to respond to accessibility feedback within 5 business days and to provide a solution or alternative within a reasonable timeframe.