Human
First.
Insight
Always.

Sygneo is a boutique CX consultancy and implementation partner based in the UAE. We design experiences that customers trust, use, and return to — and we bring them to life through research, service design, accessibility, and best-in-class CX technology.

Our Story

Why We Exist

Because too many organisations invest heavily in technology, automation, and platforms — yet still struggle with adoption, satisfaction, and loyalty. We exist to help organisations design experiences that customers actually want to use, trust, and return to.

Our Philosophy

Human First. Insight Always.

We believe the most successful organisations are those that obsess about their customers — not their systems. Design for people, not processes. Measure what matters, and act on it. Create experiences that are inclusive, intuitive, and intentional.

Our Mission

Experience at the Core

To help organisations design, measure, and elevate customer experiences across every touchpoint — digital, physical, and operational — with insight, empathy, and excellence.

Core CX Services

Industries Served

100%

Human-Centered Focus

Meet Our Team

Boutique consultancy with enterprise-grade capability. Deep specialisation in CX, UX, accessibility, and journey transformation. Strong understanding of the MENA market, culture, and customer expectations.

Industries We Serve

We support organisations across sectors where experience excellence shapes business success. From retail to healthcare, financial services to government, we bring CX expertise that drives measurable results.